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The psycholinguistic phenomenon Shiller, Ed http://www.sources.com/SSR/Docs/HLCA0013-ShillerPhenomenon.htm Publisher:  Sources HotLink, Canada Year Published:  2009   Resource Type:  Article/Report/Letter There is no doubt that the literal meaning of the words you use in written or oral communications will have an effect on the people you are trying to reach. But equally, if not more, important are the meanings conveyed by our nonverbal communication. Topics Communications

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